Privacy Policy

1. Information We Collect

When you visit our website or communicate with us regarding manufacturing services, we may collect the following types of information:

• Personal & Business Information: Name, email address (e.g., when you contact [email protected]), company name, job title, phone number, and shipping/billing addresses provided during the quotation or sampling process.
• Inquiry Details: Information regarding your OEM/ODM requirements, product specifications, target markets, or order volumes submitted through our contact forms or emails.
• Automatically Collected Data: IP addresses, browser types, device information, and website usage statistics collected through cookies and standard analytics tools to improve our website functionality.

2. How We Use Your Information

We use the collected information exclusively for B2B business purposes, including:

• Processing your requests for quotations (RFQs) and manufacturing inquiries.
• Communicating regarding product development, sampling, order status, and logistics.
• Providing customer support and maintaining long-term business relationships.
• Improving our website layout, content, and user experience for global buyers.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. They help us understand how visitors interact with our website, enabling us to optimize our pages for international buyers. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the site.

4. Data Sharing and Disclosure

As a factory-direct manufacturer, we respect your business confidentiality (including private label designs and custom specifications). We do not sell, rent, or trade your personal or business information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party logistics companies (freight forwarders, couriers) strictly for the purpose of delivering samples or bulk orders.
• Legal Compliance: When required by law, regulations, or legal processes to protect the rights, property, or safety of Storivae, our clients, or others.

5. Data Security

We implement standard industry security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location (such as the EU/UK under GDPR, or California under CCPA), you may have the right to access, correct, update, or request the deletion of your personal data. If you wish to exercise any of these rights or be removed from our B2B mailing list, please contact us using the information provided below.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this policy periodically.